News for 'customer service'

April's service sector growth is among fastest in 14 years

April's service sector growth is among fastest in 14 years

Rediff.com6 May 2024

India's services sector growth eased slightly in April but growth of new business and output remained sharp and among the fastest in 14 years amid favourable economic conditions and strong demand, a monthly survey said on Monday. The seasonally adjusted HSBC India Services Business Activity Index fell from 61.2 in March to 60.8 in April, highlighting one of the strongest growth rates seen in just under 14 years. Survey members attributed the latest upturn in output to favourable economic conditions, demand strength and rising intakes of new work.

With ML and AI, IBM shows the fight is not over for mainframes

With ML and AI, IBM shows the fight is not over for mainframes

Rediff.com17 Apr 2025

This innovation has made mainframes the fastest-growing segment within IBM's Infrastructure business, demonstrating that even legacy technologies can continue to deliver value.

Renters, Loss and Liability Cover Are Essential

Renters, Loss and Liability Cover Are Essential

Rediff.com26 May 2025

Tenants should primarily buy contents insurance. 'This covers personal belongings like electronics, furniture, clothes, and appliances against risks such as fire, theft, floods, and other natural calamities.

Why these two ministries are unhappy with Ola Electric

Why these two ministries are unhappy with Ola Electric

Rediff.com21 Mar 2025

Ola Electric Mobility Ltd on Friday said ministries of heavy industries, and road transport and highways have sought information from the company over gap in vehicle registrations as per the Vahan portal and sales as per the firm's regulatory filing. Besides, the ministries have also sought clarification on reports "regarding non-compliance to the requirement of trade certificates", Ola Electric Mobility said in a regulatory filing.

From warehouses to local stores: Ola Electric shifts gear

From warehouses to local stores: Ola Electric shifts gear

Rediff.com30 Apr 2025

Amid the ongoing controversy in Maharashtra over Ola Electric stores operating without a trade certificate, sources at the Bengaluru-based electric two-wheeler manufacturer said the company is currently transitioning from a centralised warehouse model to a retail-focused approach. They emphasized that Ola Electric is ensuring all regulatory compliances are being met during this shift.

Another team from India will visit Washington this month for trade talks

Another team from India will visit Washington this month for trade talks

Rediff.com8 May 2025

A team of senior officials from India will again visit Washington this month to hold discussions with their US counterparts on the proposed bilateral trade agreement (BTA), government sources said on Thursday. To give impetus to the talks, India's chief negotiator Rajesh Agrawal, special secretary in the Department of Commerce, and Assistant US Trade Representative for South and Central Asia Brendan Lynch had last month held three-day talks in Washington.

LTIMindtree and L&T Technology Services plug into high-growth nodes

LTIMindtree and L&T Technology Services plug into high-growth nodes

Rediff.com9 Sep 2024

The listed information technology (IT) subsidiaries of engineering giant Larsen & Toubro (L&T), LTIMindtree (LTIM) and L&T Technology Services, have seen sharp upmoves over the past fortnight, with returns ranging from 14 to 18 per cent. Both have outperformed the peer index, the National Stock Exchange Nifty IT, which has gained about 8 per cent, while the benchmark Nifty 50 is up 4 per cent during this period.

Beware High-Fee, Low-Return Funds

Beware High-Fee, Low-Return Funds

Rediff.com30 May 2025

A higher TER means a larger portion of the return goes to the AMC, leaving less for the investor, unless compensated by higher returns.

Manage customer relations!

Manage customer relations!

Rediff.com4 Apr 2005

The British Council, Mumbai, invites applications for the post of Customer Relations Manager.

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Rediff.com16 Feb 2024

Fintech firm One97 Communications -- owner of the brand Paytm -- has shifted its nodal account to Axis Bank from Paytm Payments Bank. The move will allow continuity of Paytm QR, Soundbox, card machine after the March 15 set by the Reserve Bank of India (RBI), as per a regulatory filing. The RBI has advised customers and merchants of Paytm Payments Bank Ltd (PPBL) to shift their accounts to other banks by March 15, giving 15 more days to the beleaguered entity to close most of its operations, including deposit and credit transactions.

CBIC clarifies rules, says no GST to apply on pre-paid gift vouchers, cards

CBIC clarifies rules, says no GST to apply on pre-paid gift vouchers, cards

Rediff.com2 Jan 2025

In a recent clarification, the Central Board of Indirect Taxes and Customs (CBIC) provided insights into the goods and services tax (GST) treatment of transactions involving vouchers. According to the CBIC, vouchers can be categorised into two types.

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

Buoyant economic conditions boost India's services sector

Buoyant economic conditions boost India's services sector

Rediff.com5 Jan 2024

The services sector growth in India rose to a three-month high in December supported by favourable economic conditions and positive demand trends, a monthly survey said on Friday. The seasonally adjusted HSBC India Services PMI Business Activity Index rose from 56.9 in November to 59 in December, highlighting a sharp increase in output that was the most pronounced since September. In Purchasing Managers' Index (PMI) parlance, a print above 50 means expansion while a score below 50 denotes contraction.

'Exceptional item' keeps Paytm in loss with Rs 540 crore hit in Q4FY25

'Exceptional item' keeps Paytm in loss with Rs 540 crore hit in Q4FY25

Rediff.com7 May 2025

One97 Communications Ltd (OCL), the company that operates the Paytm brand, posted a consolidated loss of Rs 539.8 crore in the fourth quarter of 2024-25 (Q4FY25), slightly lower from the Rs 549.6 crore it reported in Q4FY24. Sequentially, the fintech company's loss widened from Rs 208.3 crore in Q3FY25 on account of a one-time exceptional expense amounting to Rs 522 crore during the quarter ended March 2025.

RIL, Airtel stocks rise after SpaceX deal

RIL, Airtel stocks rise after SpaceX deal

Rediff.com12 Mar 2025

Shares of Reliance Industries as well as Bharti Airtel began the trade on a positive note on Wednesday after the two firms announced their partnerships with Elon Musk's SpaceX for providing high-speed internet services in India. Bharti Airtel stock opened with a gain of 5.49 pc to hit a high of Rs 1,388.25 apiece on the National Stock Exchange (NSE). Soon, it pared all gains and traded 0.77 per cent lower to Rs 1,650.10 per piece.

Yes Bank customers to get back all services on Wed evening

Yes Bank customers to get back all services on Wed evening

Rediff.com16 Mar 2020

Yes Bank customers will be able to access full banking services from Wednesday evening, as the moratorium will be lifted earlier. The RBI had on March 5 put a moratorium on Yes Bank restricting withdrawals to Rs 50,000 per depositor till April 3. However, the government in a notification on Saturday said the moratorium will be lifted by 18:00 hrs on March 18.

Is Bank Demanding Payment Of Dues?

Is Bank Demanding Payment Of Dues?

Rediff.com14 Jun 2024

'Save the entire chain of e-mail exchanges so that you have documented evidence to show you informed the bank about the issue.'

Maruti Sets Sights on Leading India's EV Revolution

Maruti Sets Sights on Leading India's EV Revolution

Rediff.com18 Jan 2025

Tata Motors is the leader in the electric car market with about 62 per cent share.

'No need to panic on draft infra guidelines'

'No need to panic on draft infra guidelines'

Rediff.com24 May 2024

'It's a debatable topic, and we will submit our comments to the RBI by June 15.'

Maruti Suzuki unveils first electric SUV eVITARA

Maruti Suzuki unveils first electric SUV eVITARA

Rediff.com17 Jan 2025

Speaking at the unveiling of the model at the Auto Expo, held as part of the Bharat Mobility Show, Suzuki Motor Corporation representative director and president Toshihiro Suzuki said the electric SUV would be exported to various regions, including Europe and Japan. Suzuki Motor Corporation, which has around 58 per cent stake in Maruti Suzuki India, plans to make India a global production hub for the model.

Free banking services offered to customers not under GST ambit

Free banking services offered to customers not under GST ambit

Rediff.com4 Jun 2018

The ambiguity arose after notices were sent to lenders for non-payment of service tax under the pre-GST regime

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

Women Drive Used-Car Boom

Women Drive Used-Car Boom

Rediff.com9 Apr 2025

77 per cent of all transactions in the January-March 2025 period took place digitally, indicating continued preference for online car purchases.

Interested in customer care?

Interested in customer care?

Rediff.com25 Jul 2006

Accenture Services is looking graduates/ diploma holders to join their Customer Contact Service team.

How ITC plans to build a future-ready portfolio

How ITC plans to build a future-ready portfolio

Rediff.com6 May 2025

There remains a debate on who said this: "When the facts change, I change my mind. What do you do, Sir?" Was it the British economist John Maynard Keynes or the American economist Paul Samuelson. Irrespective of who said it, this sentiment appears to have found resonance in ITC's boardroom in recent years.

Trade talks: India, US to hold wrap-up session on Sat

Trade talks: India, US to hold wrap-up session on Sat

Rediff.com28 Mar 2025

India and the visiting US officials have decided to hold a wrap-up session on Saturday morning to conclude the three-day talks on the proposed bilateral trade agreement, government sources said. They said the discussions are at a "very" early stage.

Eicher enters 2-3.5 tonne segment with electric SCV

Eicher enters 2-3.5 tonne segment with electric SCV

Rediff.com22 Jan 2025

The Eicher Pro X is assembled on an all-women assembly line.

Your OTT Menu For May: The Royals, Criminal Justice 4

Your OTT Menu For May: The Royals, Criminal Justice 4

Rediff.com30 Apr 2025

Looking at the OTT releases coming up this summer.

GCCs reach new heights in India with neo and mid-sized banks

GCCs reach new heights in India with neo and mid-sized banks

Rediff.com24 Mar 2025

Neo banks, along with mid-sized banks, are establishing global capability centres (GCCs) in India, mirroring the expansion strategies of larger global counterparts. This trend is being seen as the next major wave in the country's banking, financial services, and insurance (BFSI) sector.

Union Budget 2025-26: This is what telecom sector wants

Union Budget 2025-26: This is what telecom sector wants

Rediff.com21 Jan 2025

High spectrum costs limit operators to invest in next-gen network infrastructure.

India draws up blueprint to reduce US trade surplus

India draws up blueprint to reduce US trade surplus

Rediff.com28 Apr 2025

India's major imports from the US include crude oil and petroleum products, gold and jewellery, plastics, aircraft, and electrical machinery and components. The key exports to the US comprise pharmaceuticals and biologicals, telecom equipment, precious and semi-precious stones, petroleum products, gold and precious metal jewellery, and ready-made garments.

FTA talks may figure in Sitharaman's London meetings

FTA talks may figure in Sitharaman's London meetings

Rediff.com31 Mar 2025

Issues related to the proposed free trade agreement (FTA) and bilateral investment treaty between India and the UK are expected to figure during the three-day visit of Finance Minister Nirmala Sitharaman to London from April 8-10, official sources said. The minister will attend a host of meetings, including the India-United Kingdom Economic and Financial Dialogue, in London.

E-commerce spend driving use of credit cards in non-metros, says Visa

E-commerce spend driving use of credit cards in non-metros, says Visa

Rediff.com14 Jan 2025

With rising disposable incomes in cities beyond metros, the penetration of credit cards - and consequently, credit card spending - is growing at a much faster pace than in traditional metro cities, primarily driven by e-commerce spending.

Tesla's EVs to start rolling out of Satara in Maharashtra?

Tesla's EVs to start rolling out of Satara in Maharashtra?

Rediff.com19 May 2025

The US carmaker's entry into India is expected by the last quarter of the current financial year.

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Rediff.com21 Jun 2023

Amazon customers can now use their Rs 2,000 notes to top up their Amazon Pay balances during cash-on-delivery orders, as it offers a doorstep solution to ease the stress of exchanging such currency. Customers can deposit cash of up to Rs 50,000 per month, including notes of Rs 2,000 denomination, Amazon said. The cash load at doorstep service by Amazon Pay is helping consumers convert high-value notes for digital transactions.

Sitharaman urges banks to boost deposits

Sitharaman urges banks to boost deposits

Rediff.com19 Aug 2024

Finance Minister Nirmala Sitharman on Monday held a performance review meeting with heads of public sector banks and asked them to make concerted efforts to garner deposits. Deposits have been growing 300-400 basis points lower than the credit growth in the last few months, creating an asset-liability mismatch for banks. During deliberations on the deposit mobilisation, she said that while the credit growth has picked up, mobilisation of deposits could further be improved to fund the credit growth sustainably, and asked banks to make concerted efforts to garner deposits by conducting special drives.

CBIC Eases GST Rules, Checks Overreach

CBIC Eases GST Rules, Checks Overreach

Rediff.com19 Apr 2025

The revised guidelines are aimed at curbing discretionary practices by field officers, especially the tendency to seek documents not mandated under the law.

India, US have finalised terms of reference for trade deal: USTR

India, US have finalised terms of reference for trade deal: USTR

Rediff.com22 Apr 2025

India and the US have finalised the terms of reference outlining the roadmap for negotiations of the proposed Bilateral Trade Agreement (BTA), according to a statement issued by the US. US Trade Representative (USTR) Jamieson Greer said that these ongoing talks will help achieve balance and reciprocity by opening new markets for American goods and addressing unfair practices that harm US workers.

Higher competitive pressures to cap DMart's margins in near term

Higher competitive pressures to cap DMart's margins in near term

Rediff.com13 May 2025

The stock of India's largest listed pure-play retail company, Avenue Supermarts (DMart), has slipped over 10 per cent from its monthly highs. A weak operational performance in the fourth quarter (January-March) of financial year 2024-25 (Q4FY25) and muted near-term outlook due to intense competitive pressures and higher costs could lead to downward momentum on the stock. While the stock dipped by 3.44 per cent in early trade on Monday, it recovered a bit to close 1.07 per cent lower at 4,017.

IRS officer, kin found dead at Kerala home; sister was facing CBI case

IRS officer, kin found dead at Kerala home; sister was facing CBI case

Rediff.com22 Feb 2025

The Kerala Police are investigating the mysterious deaths of an IRS officer, his sister, and their mother in Kochi. The officer, Maneesh Vijay, and his sister, Shalini Vijay, were found hanging inside their house, while their mother, Shakuntala Agarwal, was discovered dead on her bed. Police have not yet established a direct link between the deaths and a CBI case in which Shalini was summoned as an accused. Preliminary findings suggest the siblings died by suicide, but the cause of their mother's death is still under investigation. The family had been residing in the quarters for the past year and a half but reportedly kept to themselves, maintaining limited interaction with neighbours, police added.